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Providing outstanding customer service is one of the most rewarding yet challenging activities within your organization. Exceptional organizations that provide outstanding customer service will experience the following benefi...
By: Ed Sykes
As many people know from experience, the family unit can be a strong source of stability, security, and happiness. It can nurture support, love, and togetherness. However, when things go wrong within this unit, it can become ...
By: Matthew Hick
Have you ever heard the saying, “Where there is a will, there is a way”? For the average person trying to lose weight, this particular phrase is so easy to say - yet so difficult to do. Whether you are struggli...
By: Matthew Hick
NOWADAYS, material well-being is given first priority over and above spiritual, emotional and mental well-being.
In this week's Sports Illustrated, I wrote a little something about the Kansas Jayhawks and the challenge of being the tournament favorite. Along the way, I spent quite a bit of time with Bill Self. I...
Whether we like it or not, youth and beauty play a part in how we feel at work.
Everton fullback Leighton Baines concedes manager David Moyes was right when talking about the need to improve his self-confidence. Baines admits he's not a fan of the glamour that goes with being a P...
"Take charge of your relationships and you will have taken charge of your life" - Jim Cathcart As we've explored some concepts that drive success we included the importance of self-belief and confiden...
Motivation starts with a good example. Leaders who hope to motivate must reflect the vision, mission, and culture of the organization they lead.
